Susan Gray

Susan Gray | Senior Account Executive

Susan serves as the Executive Director for the Retail Gift Card Association (RGCA). Her primary responsibilities include board and committee coordination, financial management, meeting and conference coordination/support, membership, and strategic planning. Prior to joining the Harrington Company, Susan successfully led the Award Partnerships team at Hallmark Business Connections, the B2B subsidiary of Hallmark Cards, for over 20 years.

Susan has also been actively involved in the Incentive Marketing Association and Incentive Gift Card Council, serving on the Boards, Executive Committee and numerous task forces of both organizations. Susan is passionate about staying on the cusp of industry developments to provide ongoing growth of the associations she supports. She is also serving on the Development Committee as the volunteer Chairperson for People Reaching out to People (PROP), a nonprofit providing food and comprehensive support to those in need to create a path toward self-sufficiency. She has a Bachelor of Science degree in Business Administration from University of Northern Iowa.

In her free time, Susan enjoys being outdoors, reading and spending time with her family.


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